Selling with DB Roberts

If you are thinking of selling your house, it’s important that you get reliable advice from experts who know the market.

Our experienced valuers know the local property market inside out – you can rely on their advice. We do not charge for this service, which includes an appraisal of your property.

Before we start looking for interested buyers, we will measure up your property, take photographs, and agree with you the asking price and other details.

In order to comply with the law, we also have to ask you to show us your photo-identification – passport or driving licence (all agents have to do this).

Instructing a conveyancing specialist when you put your house on the market saves valuable time when we find you a buyer. DB Roberts Conveyancing offers an expert independent service via internet, e-mail, telephone and post.

The advice you receive is in plain English and, best of all, you get a ‘No Sale – No Legal Fee deal, with legal fees confirmed up front. Ask us for details.

Our job is to market your property as effectively as possible. Using refined personalised matching technology, we can identify possible buyers from the thousands who are registered with us, and contact them by mail, e-mail, telephone and text message.

Our advertisements in your local newspaper are seen by thousands of potential buyers every week. Every property we have for sale appears, with photographs and a full description, on the internet (including Rightmove©), absolutely FREE OF CHARGE, and remains on display until we find you a buyer.

Every week, thousands of potential buyers visit our website to look for property – by entering their personal requirements, they can immediately view and download details of suitable properties.

Prospective buyers can sign up to ‘My DB Roberts’ and by registering their property requirements via a secure log-in, receive a personal e-mail alert when that ideal property comes onto the market.

Advisors at our branches have the ability to pre-approve mortgages for applicants – before they have found a house to buy! As part of this process, the advisor can confirm the amount that an applicant can borrow, based on their personal circumstances.

This saves time and removes much uncertainty during negotiation and sale of your property, and gives your buyer the confidence to make a quick decision. Of course, our advisors can also help you secure the best mortgage deal on your next house – even if you don’t buy it through db roberts.

We will handle all the negotiations with prospective buyers, including checking on their financial arrangements and whether they have a house to sell – a buyer is not a buyer if they are not in a position to proceed. Although the final decision rests with you, our helpful and experienced sales staff will advise and guide you throughout. Once all the details have been agreed, we will issue instructions to both your and your buyer’s conveyancers – we can also offer you access to one of our approved conveyancing conveyancers.

Click on ‘Sorting the Legals’ above to read how we can help with conveyancing

We will guide you through the transaction and one of our staff will be responsible for monitoring progress. This includes liaising with conveyancers and, if we are helping to arrange the mortgage for your buyer, we will track that too.

When the buyers conveyancers have received all the information they need, including searches, title documents etc., they will ask you to sign a sale contract. Your conveyancer and the buyer’s conveyancer will then exchange contracts; from that moment, both you and your buyer are committed to completing the transaction.

On completion day, the money will be transferred to your conveyancer from the buyer’s conveyancer who, once they receive the funds, will contact us to release the keys (if we hold them) to the new owners. We will not release the keys without your conveyancer’s authority.

We sell thousands of homes each year and have systems to ensure consistent levels of service to our clients.

However, if we make a mistake, we have an open and honest approach to putting things right as quickly as possible. To show how confident we are in our service, DB Roberts are a member of the Property Ombudsman Scheme (previously known as the Ombudsman for Estate Agents); all our clients are therefore guaranteed access to independent review of any complaint, at no cost to you.

Download DB Roberts Complaints Procedure PDF here